Many medical providers have seen an increase in behavioral health concerns when patients present for a medical-related encounter. The pandemic has contributed to those increases and either directly influence management problems or appear in varying Social Determinants of Health that have bearing on medical management and outcomes.
In the past, medical providers may not have needed to address behavioral health influences, whereas now, there may be real concerns to be managed either by personal care plan changes or engaging a behavioral health specialist to assist in the patient’s management.
Increased factors have been the use of alcohol or other substance abuse, domestic abuse, loss of income, unstable living arrangements, and others. With these added pressures, patients may become non-compliant with necessary health management.
When increased or new behavioral health concerns are identified, they should be documented in the medical record including recommended care plan and any patient noncompliance. Barriers to meet the recommendations should be included in the documentation. Your coding should reflect the presenting problems including the behavioral health issues.
This webinar by expert speaker Dorothy Steed will review common scenarios and how the provider should incorporate conditions into the medical record. Many providers have experienced an increase in claims denials related to medical necessity situations. Your documentation and coding accuracy will support your claim if challenged by a payor and increase your chances for denial appeals to be overturned.
Who Should Attend?